CSM Ingredients operates in over 120 countries, but managing access risks during their SAP transformation added a new layer of complexity. With Pathlock, they turned a global compliance challenge into a streamlined, audit-ready process.
A Complex Transition with High Stakes
CSM Ingredients recognized that the move to SAP S/4HANA was more than a technical upgrade; it was an opportunity to redesign their governance, risk, and compliance (GRC) framework to support long-term scalability. But with that opportunity came significant risk.
Key concerns included:
- Gaining visibility into segregation of duties (SoD) violations
- Establishing controls for elevated access to sensitive transactions
- Meeting compliance and audit requirements in multiple countries
- Navigating SAP Rise and its new licensing model without introducing risk or inefficiencies
Manual processes and legacy controls would not be sufficient. To succeed, CSM Ingredients needed a modern, automated approach to application access governance.
A Platform Built for Precision and Control
CSM Ingredients selected Pathlock to support their governance strategy during the SAP transformation and beyond.
Pathlock gave us real-time visibility into access risks and automated our segregation of duties analysis, eliminating guesswork and streamlining compliance.
Pathlock’s platform delivered several critical capabilities:
- Automated SoD Risk Analysis
CSM used Pathlock’s fine-grained reporting to identify and prioritize actual SoD violations, helping to eliminate unnecessary manual reviews and focus on real risk. - Granular Risk and Control Mapping
For each risk, Pathlock provided context—highlighting usage data, assigned mitigating controls, and access activity—making user access reviews faster and more accurate. - Elevated Access Management (EAM)
Instead of permanently assigning high-risk permissions, users now receive temporary, time-bound access with full change logging and supervisor oversight, satisfying both security and audit needs. - SAP Rise and Licensing Oversight
Pathlock’s cross-application control allowed CSM to evaluate access risks and optimize user assignments under the new licensing model, improving operational efficiency and data governance.
Operational Efficiency Meets Audit-Ready Controls
With Pathlock in place, CSM Ingredients dramatically improved its control environment while reducing the burden on IT and audit teams.
This not only strengthened our security posture but also boosted our auditors’ confidence in our controls.
Today, elevated access is tightly controlled and monitored, SoD risks are proactively identified and resolved, and compliance reporting is faster and more complete. Even as the company expands and integrates new systems, CSM Ingredients remains confident that its access risks are managed in real-time, not retroactively.
Lessons Learned: Make Governance a Competitive Advantage
For CSM Ingredients, governance is a strategic enabler. With Pathlock, the company turned a complex SAP migration into a launchpad for smarter, more scalable access control.
With Pathlock’s automation and intelligence, we don’t just manage risks, we stay ahead of them.
As IT landscapes grow more complex and regulatory expectations rise, companies like CSM are proving that proactive, intelligent GRC solutions aren’t just about avoiding risk. They’re about accelerating transformation, building trust, and enabling secure innovation across every part of the business.
