To unify enterprise login and protect sensitive transactions outside the network, City Utilities of Springfield deployed Pathlock’s SAML SSO and context-aware access controls for PeopleSoft without custom development.
A Roadblock to SSO Integration with PeopleSoft
City Utilities of Springfield (CU) was rolling out enterprise-wide Single Sign-On (SSO) powered by Microsoft ADFS. But while most applications supported SAML, the standard protocol used by modern identity providers, PeopleSoft did not. The Web Operations Team considered building a custom workaround, but it proved too complex and time-consuming to maintain.
Meanwhile, the need for stronger security outside the network was growing. CU wanted to provide users with access to low-risk Employee Self-Service transactions from mobile devices while limiting exposure to high-risk data, such as payroll and financial information. Unfortunately, PeopleSoft’s native controls didn’t support that level of remote access granularity.
Pathlock Brings Native SAML and Context-Aware Controls
To address both challenges, CU implemented Pathlock Native for PeopleSoft. With Pathlock’s SAML SSO solution, they seamlessly integrated Microsoft ADFS without any customization, incorporating PeopleSoft into their unified SSO strategy. This approach centralized identity management, reduced friction, and eliminated the need for additional infrastructure.
CU also deployed Pathlock’s context-aware access controls to block high-risk transactions outside the corporate network. Sensitive menus could now be selectively exposed or restricted based on user context, such as location or device, without limiting access to low-risk actions like time entry or benefits enrollment.
Enterprise-Wide Authentication with Built-In Security
With Pathlock, CU consolidated its authentication strategy across all enterprise systems, including PeopleSoft. This streamlined employee access and reduced the administrative burden. Additionally, remote access was made more efficient, striking a balance between security and the flexibility that modern users expect.
“Pathlock’s functionality and flexibility have allowed us to address multiple business needs with one simple solution. The SAML SSO solution provides seamless and supportable authentication for our multiple PeopleSoft applications while the content filtering capability allows us to serve our Employee Self-Service content with an out-of-the-box solution securely.”
— Mark Noel, PeopleSoft Technical Support
