As Hackensack Meridian Health expanded remote access to thousands of employees, they faced critical security limitations in PeopleSoft. With Pathlock, they integrated Duo’s SAML-based authentication and enforced tighter access controls without sacrificing usability.
A Remote Access Challenge
When Hackensack’s IT leadership began rolling out Duo Security for SSO and multi-factor authentication, they quickly ran into roadblocks. PeopleSoft lacked native support for SAML identity providers, making integration with Duo more complex than expected. At the same time, opening PeopleSoft to the public internet raised concerns about exposing sensitive data and privileged access.
The organization needed a solution that could bridge the SAML gap, support secure remote access, and reduce the risk of unauthorized activity, especially for admin-level accounts.
Seamless SAML Integration, Smarter Access Controls
Hackensack implemented Pathlock Native for PeopleSoft to address both problems simultaneously. With Pathlock, they natively integrated Duo Security’s SAML-based authentication without custom coding or additional hardware. This enabled single sign-on and inline MFA for PeopleSoft HCM users, delivering secure access from any device.
At the same time, Hackensack deployed Pathlock’s context-aware access controls. Self-service users could log in remotely, but higher-risk functions were restricted to the secure internal network. For privileged accounts, including admin-level users, remote access was blocked entirely.
A Secure, Usable Experience for All
With Pathlock in place, Hackensack confidently launched PeopleSoft Fluid UI Self-Service across its workforce, enabling secure and flexible access without compromising system usability. Duo integration simplified authentication for end users, while dynamic access controls reduced risk from unauthorized or overly broad access.
The result: a hardened PeopleSoft environment, optimized for both security and user experience.
